Policies

PAYMENT POLICIES

All orders made through my Webstore must be paid for at the time of purchase.  If you have an issue with paying for your order, please message me! PayPal is the only form of payment accepted through my Webstore. However, if you want to pay via a credit card but do not have a PayPal account, simply choose "PayPal" and click the "Pay Now" button. This will bring you directly to the PayPal page. Near the bottom, you will note "do not have a PayPal account". Simply click that option to continue and complete your credit card information as requested.

SHIPPING POLICIES

I strive to package and ship all paid orders within 24 hours.

 

COST FOR SHIPPING: 

Shipping for within the United States:  $3.75 USD, additional items  $0.25 USD each. 
 
Items are shipped in the United Sates utilizing First Class mail via the U.S.. Postal Service.   You can upgrade to a faster shipping method for the price of the actual postage. Please send me a message if you would like this option.
 
Certain items are listed in my shop with Priority 2-3 Day Shipping, due to the cost of the item. The current price for this upgraded shipping method is $7.25
 
Shipping charges are rising - yet again - and I try to keep them affordable.  My shipping cost includes the padded envelope, gift boxes and shipping charges in addition to transportation to the post office. Please also note that a combined a percentage of my proceeds includes fees paid for PayPal fees.
 
DOMESTIC-First Class mail (4-10 days or Priority Mail (2-3 days) based on weight, size of the package, and the destination it's traveling to.  Insurance is optional to the purchaser and is an additional charge unless you select Priority Mail then it will come with around $50.00 insurance through the USPS.  Please let me know in advance via email if you want insurance and/or upgraded/faster shipping and I will send you a quote.
 
INTERNATIONAL (including Canada) orders are shipped 1st Class International and do not include tracking information outside of the customs form required. Many foreign postal services can use this customs form to track your package on your end, but please be advised, I am not responsible for tracking on international orders. International shipping can be as fast as 5 days or as long as 8 weeks. Please contact me if you ever have concerns about your order.
 
Not responsible for payment of VAT/Customs/Import fees charged by government entities outside the USA.  Please ensure you understand the fees that may be charged by each Country prior to purchase.
 
Please be assured that I will refund, via PayPal, shipping costs collected in excess of  $1.00 of the actual fee collected.

SALES TAX

I am required to collect sales tax for all sales within the state of Virginia at the time of purchase. The current sales tax rate for Virginia is 6.0%  

REFUNDS

I want you to be happy with your handmade gift! If you receive your item and are unhappy with it, please send me an email and we can work out a return or exchange. Returns can be made for up to 5 days after you receive your item.